Managing time wisely is a learned skill that can help you become a more productive person, while allowing you the downtime you want. But managing time can seem difficult for people who’s life is full of obligations and commitments. It can often take time to find an effective way to manage a busy life, but there a re a few tricks you can use to help you get on track fast.

List out the commitments Read more »

Do you know what a secret shopper is? Have you ever worked as a secret shopper? Secret shoppers play the role to a “T” and dressing for success is no different. Play the role until you can actually be the role at its best. Secret shoppers come in all shapes and sizes, all races, and usually with complaints or some notion to see how you will react to the situation. Dressing for success means looking like you are already successful Read more »

Whether it’s a landline or cell phone everyone should know telephone etiquette. In the business phone etiquette is first impression of the company.

When answering calls:
• Speak clearly into the phone
• Use a cheerful or professional voice
• Speak using your normal tone of voice
• Do not eat or drink on the phone
• Do not use slang, poor language or swear words over the phone
• Address the caller as Mr. or Ms. (last name).
• Listen to everything the caller has to say before Read more »